Privacy Policy and Terms and Conditions

Privacy Policy

Introduction
Control Canine (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website, services, and SMS communication channels.

Data Collection

We collect the following types of information when you interact with our website or services:

  • Personal Information (e.g., name, phone number, email address)
    • Collected when you fill out a form, request information, or sign up for SMS updates.
  • Usage Data (e.g., website interactions, page views, IP addresses)
    • Used for analytics and service improvement.

Data Use

We use collected data for:

  • Scheduling and confirming dog training appointments
  • Sending SMS notifications, reminders and follow-ups
  • Processing payments and inquiries related to our services

Data Sharing

We do not sell, rent or share personal information (including phone numbers collected for SMS communications) with third parties or affiliates for marketing purposes. Your information is used solely to enhance your customer experience and facilitate our dog training services.

User Rights

You have the right to:

  • Request access to your personal data
  • Request corrections or updates to your data
  • Request deletion of your data from our system
  • Opt out of SMS communications at any time by replying STOP to any message received

Data Protection

We implement industry-standard security measures to protect your data from unauthorized access, misuse or disclosure.

Cookies and Tracking

Our website may use cookies and tracking technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve our services

You can modify cookie preferences in your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing any personal information.

Contact Information

For any questions regarding this Privacy Policy, please contact us at:

SMS Terms & Conditions

  1. SMS Consent Communication
    By providing your phone number, you consent to receive SMS messages from Control Canine. Your number will not be shared with third parties for marketing purposes.
  2. Types of SMS Communications
    • Appointment reminders for dog training sessions
    • Follow-up messages regarding training progress or additional sessions
    • Billing inquiries and payment confirmations

    Example SMS:
    “Hello, this is Control Canine. This is a reminder of your upcoming training session on [Date] at [Time]. Reply STOP to opt out at any time.”

  3. Message Frequency
    You may receive up to 2 SMS messages per week regarding your appointments or account updates.
  4. Potential Fees for SMS Messaging
    Standard message and data rates may apply based on your mobile carrier’s pricing (domestic or international).
  5. Opt-In Method
    Users can opt in by:
    • Providing verbal consent during a conversation
    • Submitting an online form on our website
  6. Opt-Out Method
    You can opt out at any time by:
  7. Help & Support
    For assistance, reply HELP to any message or contact us at:
  8. Standard Messaging Disclosures

Control Canine was founded on the belief that not all pets are born equal. They each have their own unique traits and mannerisms, and therefore require their own unique and specialized training. That’s where we come in!

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